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GOT CREDIT? You can book with us!

Cruise Offers are the only Future Cruise Credit experts helping you make the most of your Cruise Credit, with an unbelievable choice of cruise sailings, promotions and cabins.

Future Cruise Credit FAQ 

 

  1. What is a Future Cruise Credit?

A Future Cruise Credit (FCC) is similar to a store credit, but issued by cruise lines. Many times, instead of issuing a direct cash refund, cruise lines will issue a credit for the price of the cruise that can be used toward booking a different sailing. Most cruise lines are offering 125% of the cruise fare value if your cruise has been cancelled.

FCCs are issued for many different reasons including, but not limited to; medical waiver, redeployments and now recently, sailings impacted by COVID-19. 

Terms and conditions may alter depending on the reason you received your credit. The information provided in the following FAQ is general.  Please to refer to your correspondence from the cruise line, or your certificates, to view terms and conditions specific to your situation.

 

  1. Do I have to redeem my Future Cruise Credit with the cruise line or original booking agent directly?

No, we will help you navigate the FCC redemption process and maximize your FCC’s value by providing you with bonus offers you will only find here.

 

  1. What are the benefits of redeeming my Future Cruise Credit with Cruise Offers?
  • Our cruise experts will walk you through the process and give you advice to make sure you get the right cruise holiday for you
  • You will receive everything the cruise lines offer PLUS
  • We will give you exclusive bonuses only from Cruise Offers
  • Past guest offers will be applicable to your new booking
  • With 30 years’ experience, we're here with you all the way, and will still be here when you get back from your next cruise too.

 

  1. How long do I have to use my Future Cruise Credit?

Expiration dates vary by cruise line. For specific details on Future Cruise Credits issued by an individual cruise line, we suggest you speak with a consultant

 

  1. What happens to my Future Cruise Credit if I cancel the booking I applied it to, or if the cruise line cancels the cruise?

If you cancel — A new FCC will be issued if the cancellation is outside of standard penalties. If cancellation penalties apply, they will be deducted from the FCC amount and the remaining balance will be issued as a new FCC.

If the cruise line cancels — You will be issued a new FCC at 100% of the original value.

 

  1. Can I book a cruise online using my Future Cruise Credit?

Unfortunately, at this time, no one is able to book a cruise online using an FCC as payment. You can book your cruise online and we will apply your FCC to the booking. Otherwise you can call us on 1800 616 434 one of our cruise experts will take care of it for you and help you maximize your credit with exclusive bonus offers only available by booking with Cruise Offers.

 

  1. What can my Future Cruise Credit be applied to?

Your FCC will be applied to the cruise fare less taxes and fees. Other items may be applicable and vary by cruise line. Please call one of our cruise experts who can assist you with any questions.

 

  1. What happens if there’s a difference in cruise fare between the Future Cruise Credit I receive, and the cruise that I would like to book next?

If the cruise fare for the new booking exceeds the FCC’s value, you will be responsible for the difference. If the new cruise fare is lower than the FCC’s value, the remaining balance may be issued in a variety of ways depending on the cruise line’s policy, including a new FCC or onboard spending. We will help you take full advantage of every dollar you have in credit, plus we’ll give you even more for booking with us.

 

  1. Can I carry promotional amenities or value adds (onboard spending, specialty dining offers, spa credits, etc.) from my original cancelled reservation to my new future booking?

At time of cancellation, the cruise line removed all promotional offers, amenities, and value adds, so they will not carry over to your future reservation. However, your Cruise Offers consultant will secure the latest promotions and value adds to make sure you get the most out of your cruise.

 

Ready to apply your Future Cruise Credit today?

Call our team of cruise specialists on 1800 616 434 and we'll be happy to assist.

AUSTRALIA’S LEADING CRUISE MARKETPLACE